Orders

  • Where's my order?

    We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address here: https://theayurvedaexperience.com/apps/tracktor/track Feel free to contact care@theayurvedaexperience.com if you need more help!
  • I’m not able to login to my account to track my order or place a new order.

    For Physical Products Find your account page here: https://theayurvedaexperience.com/account After creating your account, you’ll receive an email to create a password and activate your account. You’ll then be able to login with your chosen password to see your orders, track them, or place new o...
  • How do I know my order has been confirmed?

    Orders are usually accepted and confirmed right away. We'll send you a confirmation email once your order is placed. We'll also let you know as soon as your products are shipped. You can track your orders from the 'Track my order' section on our shop. If you haven't received an email from us co...
  • Can I cancel my order after placing it?

    If you've accidentally entered the wrong shipping address, contact us with your correct address within 2 hours of making your purchase and we’ll update your details. If you want to make changes to your order or cancel it more than 2 hours after placing your order, please get in touch with our su...
  • Can I make changes to my order after placing it?

    If you want to make changes to your order or cancel it, please get in touch with our support team at care@theayurvedaexperience.com or +1(678)-498-7248 to check whether your package has already been shipped. We'll help you out!
  • I’ve accidentally ordered the wrong products, what should I do?

    If you want to make changes to or cancel your order, please get in touch with our support team at care@theayurvedaexperience.com or +1(678)-498-7248 to check whether your package has already been shipped.  We'll help you out!
  • Do you have a physical store where I can buy your products?

    No, The Ayurveda Experience products are exclusively sold online, on The Ayurveda Experience website or mobile app.  We’ll deliver your products straight to your doorstep! We also have a 30-day money-back guarantee. If it turns out that you don't like the product - we'll refund you!
  • Do you offer free shipping?

    If your order is above $30 USD and within the US, Canada, Australia or New Zealand, free shipping will automatically be applied.
  • How do I use a discount coupon code?

    We frequently offer discounts in our store. To use a discount coupon code: Add the products you’d like to purchase to your cart. Continue to the checkout page, where you enter your shipping details and payment information. If you're on a laptop or desktop, the coupon code section will be on the ...
  • How can I track my order?

    We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address here: https://theayurvedaexperience.com/apps/tracktor/track Feel free to contact care@theayurvedaexperience.com if you need more help!