Shipping & Delivery

  • How long does delivery take?

    Most orders ship within 1 business day. Once shipped, your package will arrive in 3 - 7 business days for locations in the United States, and in 3 - 8 days for locations in Canada, Australia, or other countries. We know how eager you are to receive your new products, so we do our best to get yo...
  • How can I track my order?

    We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address here: https://theayurvedaexperience.com/apps/tracktor/track Feel free to contact care@theayurvedaexperience.com if you need more help!
  • Can you deliver to my address?

    Yes, we deliver to most street addresses all over the world. If you live in a remote area, delivery may take just a little more time depending on your local delivery service. If you're facing trouble entering your address at checkout, feel free to contact us at care@theayurvedaexperience.com.
  • Do I need to sign at the time of delivery?

    A signature is not mandatory at all times - we do not make it a requirement at delivery. It may depend upon your local delivery service. Carriers in Australia, however, usually ask for a signed delivery confirmation.
  • Why did I receive my order in multiple packages?

    The Ayurveda Experience is a platform and marketplace for Ayurvedic products by multiple brands. If you order various products from different brands, you might receive your products in multiple packages since they're shipped from different locations. If your order status say "Partially Fulfille...
  • I received a different item from the one I ordered.

    We apologize for this inconvenience. In the rare case of a wrong delivery, please notify us as soon as you're aware of this. Please contact us at care@theayurvedaexperience.com and attach a picture of the products in your package. We'll get the correct products delivered to you as soon as possib...
  • What are the shipping costs?

    If your order is above $30 USD and you live in the USA, Canada, Australia, or New Zealand, free shipping will automatically be applied to your order. If your order is under $30 USD, we ask for a $6 USD shipping fee.
  • What should I do if my order is approved but hasn't been shipped yet?

    We usually ship orders within 1 business day after your order is placed, so that they reach you on time. In case your order hasn't been shipped within 2 business days, please contact our Customer Support team at care@theayurvedaexperience.com so that we can look into it and expedite your shipmen...
  • Why does my order say "Partially Fulfilled"?

    The Ayurveda Experience is a platform and marketplace for Ayurvedic products by multiple brands. If you order various products from different brands, you might receive your products in multiple packages since they're shipped from different locations. If your order status say "Partially Fulfille...