If you've requested for a refund, please allow our customer support team 1-2 business days to initiate your refund. We’ll notify you once we’ve initiated the refund process.
After that, your bank takes over from us. Most banks complete the refund process within 5 business days. If you haven't received your refund into your source account within 5 business days after receiving confirmation from us, please do reach out to us at firstname.lastname@example.org so we can investigate what went wrong.
Please don't worry - we always honor our 30-day money-back guarantee.