If you're not able to squeeze the rubber to extract oil from the bottle, the pipette might have moved up the rubber during transit.
Carefully pull the pipette down while holding the golden frame, or push it down on the top of the rubber.
You'll then be able to squeeze the rubber to extract the oil.
Watch this short video to see how you can pull the pipette down:
If your dropper was actually damaged when it arrived, please read more here: The dropper for my oil was broken when it arrived.