Skincare & Product Questions

  • Are your products cruelty-free?

    The Ayurveda Experience products are never tested on animals. Our milk and ghee come from grass-fed, happy cows, which are treated with love. ❤️ Remember that Ayurveda originates in India, a country where the cow is widely considered to be a sacred symbol of life, and in some religions, the sou...
  • Are your products free of palm oil?

    Our products do not contain palm oil.
  • Are your products gluten-free?

    Most products are gluten-free unless otherwise indicated. Some Ajara products contain oats. Please refer to the list of ingredients before ordering - something you should always do before buying any product from any brand or store.
  • Are your products non-GMO?

    Yes, all products on The Ayurveda Experience platform are non-GMO.
  • Are your products organic?

    Most Ajara products are certified organic. iYURA products are not certified organic, because the Ayurvedic herbs used in iYURA formulations are not mass-farmed. Rather, they're wild-crafted. All iYURA products are lab-tested to ensure that they are free of contaminants including pesticide resid...
  • Are your products vegan?

    Thousands of years ago, Ayurvedic science often relied on cow milk in its formulations. This means that some of our products, those that have been based on the traditional formulations, are not vegan. The milk used for our oils is from happy, grass-fed cows and non-pasteurized. If you'd like to ...
  • Can I use your oils during pregnancy?

    While all products on The Ayurveda Experience are compliant with several regulatory bodies and tested for safety, we always recommend consulting with your practitioner before starting a new skincare routine during pregnancy. iYURA and Ajara products are 100% natural, but you may be sensitive to s...
  • Do you have a makeup line?

    iYURA follows the traditional formulations from the ancient Ayurvedic texts. Ayurveda believes in beauty from within and thus gives guidelines of healthy living, diet, and daily and seasonal regimens to follow to enhance health, immunity, youthfulness and inner beauty that is radiated outside. Th...
  • How do I clean my Kansa Wand?

    Please follow the steps below: To take off any manufacturing residues, you can use clay (like Fuller’s Earth) to make a paste and rub it on the metal. Rinse with water and dry with a cloth. You can also use a mild castile soap. NEVER use any abrasive or industrial chemical or alcohol on the Kans...
  • How do I use my Kansa Wand?

    Your Kansa Wand comes with basic instructions in the pamphlet within its packaging. You can find free videos on Kansa massages in our Kansa Video Library: https://theayurvedaexperience.com/pages/kansa-video-library You can also purchase the Kansa Course, an 8 hour in-depth video course about ho...
  • How do I use my Kansa Wand?

    Your Kansa Wand comes with basic instructions in the pamphlet within its packaging. You can find free videos on Kansa massages in our Kansa Video Library: https://theayurvedaexperience.com/pages/kansa-video-library You can also purchase the Kansa Course, an 8 hour in-depth video course about ho...
  • How long does a bottle of iYURA face oil last?

    On average, one bottle of face oil lasts around 2-6 months, depending on your usage. If you have very dry skin, you might use more oil per application. If you use one bottle for both morning and night-time use every day, your bottle will likely last 2-4 months. If you're purchasing the Day &am...
  • How long should a Kansa massage be?

    Massage the face for 5 to 10 minutes on each side of the face. You can make your body massages as long or short as you like until you feel relaxed or revitalized.
  • How many times can I use the Kansa Wand?

    You can do a Kansa massage as often as you’d like. 2-3 per week is more than enough. The wands have no limited usages. The wands are not battery operated. They’re made from high quality wood and Kansa metal, so they’ll last a very long time.
  • How should I store my glass iYURA bottles?

    Keep your iYURA bottles out of direct sunlight, in cool temperature. Don’t worry if your bottle caught some sun - just don’t keep it out for too long (just like your skin!)
  • I don't like the smell of the product.

    We're sorry to hear that! Enjoying the scent of a product is a subjective experience. Traditional Ayurvedic products like our iYURA oils contain a variety of different ingredients, herbs and spices that don't always have an appealing scent. Our product team goes through several trials to improve...
  • I got an allergic reaction after using your products.

    We’re sorry to hear this! Even natural herbs can cause allergic reactions sometimes. If you’re among the unfortunate few, please feel free to write to us at care@theayurvedaexperience.com for a refund. We recommend always doing a patch test before using new skincare of any brand.
  • I'm confused about what to buy.

    If you're overwhelmed by the amount of choices available on our site, or if you don't have time to look at everything and simply want a tailored recommendation, you can get a FREE online skincare consultation with one of our Ayurvedic experts! Sign up here: https://theayurvedaexperience.com/page...
  • What is “lac” used in Manjish Glow Elixir?

    This oil is based on a classical Ayurvedic formulation that contains Shellac as an ingredient. Lac resin are basically secretions that solidify and form a resin. It does not contain any bugs. To explain by way of an example, it can be compared to milk, but not to meat. Incorporation of lac in th...
  • What is Marma Therapy?

    Marma points are the vital, hidden or secret energy points used in Ayurveda in a similar way to which acupressure points are used in traditional Chinese medicine. The Marma Tool is excellent to access these marma points and is often used in reflexology.
  • What is the difference between iYURA and Ajara?

    iYURA follows traditional oil formulations and principles from the ancient Ayurvedic texts. The formulations remain true to those created thousands of years ago and have only been altered to ensure compliance with FDA regulations and other safety regulations, and to ensure no endangered herbs are...
  • What is the difference between the Kansa Wands?

    The 4 Kansa Wands are made of the same material but differ in size and weight to serve different body parts. The Kansa Face Wand is the smallest wand for gentle strokes, ideally sized for the face. The Kansa Face & Body Wand is medium sized and can be used on the face as well as the rest of...
  • What's the difference between Kesaradi Oil and Manjish Glow Elixir?

    Manjish Glow Elixir is a night oil, to be used for facial massage at night. Kesaradi Oil is a day/morning oil, and pairs wonderfully with Manjish Glow Elixir to complete your day and night skincare regimen. Manjish Glow Elixir is a formulation prepared by strictly following the ancient Ayurvedic...
  • What’s the expiration date of your products?

    The expiration dates are mentioned on the bottle or packaging, however most iYURA products can be used 24 months after manufacturing.
  • Which oil should I use with my Kansa Wand?

    You can use a variety of different oils for your Kansa Wand massage, but here are a few options: For the face: iYURA Kesaradi Oil For the face and body: iYURA Dyumati Brilliant Face & Body Dew Duo (vegan) For the face and body: iYURA Navikara Revival Fluid (vegan) For the body: iYURA Balaaya...
  • Which oil should I use with my Kansa Wand?

    You can use a variety of different oils for your Kansa Wand massage, but here are a few options: For the face: iYURA Kesaradi Oil For the face and body: iYURA Dyumati Brilliant Face & Body Dew Duo (vegan) For the face and body: iYURA Navikara Revival Fluid (vegan) For the body: iYURA Balaaya...
  • Why does my face turn gray after using the Kansa Wand?

    Please don’t worry! This is commonly experienced as the metal and the oil interact. Even the residue of makeup or skincare products can cause this. It’s not harmful and this does not mean that your wand is defect or ineffective. In Ayurveda, 'the graying effect' is even said to be toxins getting...
  • Why does my product smell, look, or feel different than last time?

    We use 100% natural ingredients, so different batches might produce slight differences in the texture, scent, color or look of the product. They’ll still be just as effective - the same formulations are used each time. However, if you feel your product looks or smells as though something’s wrong...
  • Why is milk used in Ayurvedic oils? Won’t it spoil?

    Ayurvedic seers of the past had great wisdom and no ingredient was included without a valid reason. The proteins and vitamins derived out of milk add to the nourishing value of the oil and enhance the effects of the herbs. Remember, this is not the milk from tormented, hormone-induced cows. This ...
  • Why should I use iYURA oils?

    All iYURA products, while remaining authentic to the classical formulations, cater to the modern, western user who does not want oils or any product to stain clothes, smell unbearable and be too complicated to use. As all Ayurvedic products are made of herbs, oils and natural extracts, with some...
  • Why should Manjish Glow Elixir only be used at night?

    Manjish Glow Elixir is a recipe based on the recommendations of the classical, authentic Ayurvedic text 'Chakradutta'. This text says the following about the authentic formulation: “One who massages her face with it regularly for 7 consecutive nights, gets skin with a glow that's reminiscent of ...
  • Will Kesaradi Oil or Manjish Glow Elixir help with my wrinkles/pigmentation/saggy skin/dehydrated skin?

    These oils are great moisturizers and give a glow to the skin. Though we do not claim it, Manjish Glow Elixir was traditionally used for boosting skin health and to give it a more youthful appearance. We've received similar experiences shared by some of the users. The oils are not meant to trea...